Success Stories

I am honored to serve as the U.S. Congressman for Georgia's 13th District. One of the most important ways I serve my constituents is by helping them with federal casework. Here a few success stories from across Georgia's Thirteenth District about constituents who reached out to my Jonesboro and Smyrna District Offices and obtained help with IRS, Social Security, VA, Department of State and other issues. If you live in the Thirteenth District and need assistance with federal casework, please contact my office. We are here to serve you.

Click here to share your story with my office. 

Wanted to let you know that my family and I received the help we needed from the Department of Veterans Affairs. Thank you and your staff for all that you did to help us with this process. We could not have done it without your help. 
Wendell W. | Douglasville, GA

As a first-time mother doing a lot of this by myself and trying to go back to work, I was having a really tough time getting any type of assistance before I called Congressman Scott’s office. I reached out to his staff, and they helped me open a case. His caseworkers were so nice, and I felt like they truly cared about our wellbeing. In no time, I received the help I needed to get back to the job search. I am very thankful for everyone in this office for helping my child and me when we needed them most.
Yolanda H. | Jonesboro, GA

I reached out to Congressman Scott's office after months of trying on my own to get my Economic Impact Payment processed with the U.S. Treasury Department. Right away, the caseworkers at the office stepped in and helped me get the matter resolved. The services that Congressman Scott's caseworkers provided were top-notch! I am so grateful for the help. Thank you, Congressman Scott, and your staff! 
Elijah D. | Riverdale, GA

Words cannot express how grateful I am for Congressman Scott’s assistance and the dedicated work of his caseworkers. I was having trouble addressing a complaint with a federal agency, but after contacting my representative’s office, I received a prompt response and got things cleared up. Congressman Scott’s office grabbed the bull by the horns, so to speak, and expedited my inquiry. They pushed things to the forefront and got it done! I am immensely appreciative and grateful.
Larry G. | Marietta, GA

Thank you for extending assistance through your constituent services representative. I am so grateful for your help in getting my social security check reinstated. The caseworker who handled my case reached out right away and informed me of the process. I was so impressed with their thorough explanation, positive demeanor, and professional approach to my situation. Thank you again for your office's help, I am so elated to have your support and greatly admire your service and leadership!
Gary F. | Marietta, GA

After trying to recover my Social Security benefits for more than a year on my own, I reached out to Congressman David Scott's office, and I couldn't believe the quick guidance and results I received. I was so impressed with the professionalism and care that my caseworker displayed. Knowing that my congressman’s office is there for my family and me is a huge relief. Thank you for being our voice in Congress and making such a big impact in our community.
Eugene C. | Douglasville, GA

I wanted to reach out and thank you so much for your assistance with this process for my rental and utilities assistance application through Clayton County. The nonprofit organization distributing funds reached out to me directly. They were very kind, patient and considerate of my needs. The service representative was very thorough in her approach to ensuring all application standards had been met and assisted in getting the necessary requirements completed with my landlord. I am very appreciative of your efforts.
Harriet F. | Riverdale, GA

Thank you and your office so much for assisting me. Without the help of my caseworker, I think I would still be going around in circles trying to obtain my passport for a very important upcoming trip. You guys stepped in and made things happen! Thank you for looking out for my family and me—words cannot express my gratitude! 
Veronica M. | Lithia Springs, GA

I totally appreciate the help I received from Congressman Scott’s office. My caseworker contacted the SSA office and helped me get the ball rolling. They kept me informed on the status of my case and appointments and took the time to really listen. I feel that without them working on my behalf, I would probably still be waiting.
Rochelle W. | Fayetteville, GA

Congressman Scott's office staff was very attentive and accommodating. I thank them for their assistance with my case.
Shelvon S. | Hampton, GA

Your staff is very professional, accommodating, and helpful in promptly communicating information about my cases with the United States Citizenship and Immigration Services and the Social Security Administration. They also assisted my son, a veteran stationed in Okinawa, with an issue he was facing. My heartfelt appreciation to you Rep. David Scott and your staff for working on our behalf.
Marlene C. | Jonesboro, GA

We just wanted to thank your office for being so helpful with our small business loan. We got funded and are now able to take the steps necessary to ensure that our business remains successful. You and your staff have been a huge help and for that we are extremely grateful.
Simone and Stephen A. | Powder Springs, GA

Congressman Scott, I would like to express my sincere appreciation and gratitude for your assistance in securing an expedited visa appointment with the U.S. Embassy in Harare for one of my family members. They were able to get an appointment in a timely manner and are now in Atlanta for critical medical treatment. I also want to highlight your staff and their exceptional responsiveness, communication and professionalism from the very first time I reached out. I commend you and your office for helping us when we needed you most. 
Keith M. | Austell, GA

Your staff helped me secure housing relief and food stamps so that I could stay in my home and keep food on the table. Congressman Scott is my hero, bless you and your family for helping a veteran in need.
Omar S. | Jonesboro, GA

Congressman Scott is a great representative for small businesses and entrepreneurs in the district. His office has been very active in assisting me and helped me get in touch with the SBA so that I can keep my business afloat during the pandemic.
Letisha A. | Austell, GA

Amazing experience working with Congressman Scott's staff! I was experiencing delays with having my passport renewal processed in time to make my wedding trip and was unable to get assistance directly from the Passport Agency. Once I contacted Congressman Scott's office, my issue was resolved promptly, and I received my passport back immediately.
Lynn B. | Fayetteville, GA

Beyond Awesome! Seriously restored my faith in our federal government!! The attentiveness, follow up and quite simply the above and beyond commitment to help was so incredibly impressive.
Mark C. | Smyrna, GA

My experience was great. Everyone that I spoke with was very helpful and professional.
Janet R. | Atlanta, GA

I just wanted to take the time to show my appreciation for the recent help I got from your office. My caseworker was very helpful in my immigration case. Now, my disabled son has the help he needs and I am so thankful. 
Ashbourne S. | Douglasville, GA

Your staff helped me resolve an issue with the IRS that was pending since 2020. The IRS erroneously billed me in error, but thanks to your staff's dedication, it was fixed and I am no longer being charged.
Mary H. | College Park, GA

Due to the passage of an act that you supported, I was able to qualify for assistance from the Department of Veterans Affairs. My VA disability payment has enabled me to live a much fuller life and resulted in a stable home life for me and my wife. Thank you for helping this act to pass. I support all bills that result in better government acknowledgement of all of us veterans.
Robert M. | Marietta, GA

I am 62 years old and this was the first time ever contacting my Congressman for any assistance. I just want to thank you and your staff for a quick response. I have always been conservative republican and voted as such. You sir, have won my vote for as long as you wish to serve in this office. Thank you and your staff again for the great assistance in my issue.
Jerry S. | Douglasville, GA

Your staff did a fantastic job as always! Thanks so much for helping me with the Department of Labor. Your caseworkers are star performers, I can always count on them to reach out to the right people very quickly and resolve every problem under the sun. Thank you so much!
Diane U. | Smyrna, GA

Your office was so responsive to my need. My caseworker kept me informed, set my expectations and was empathetic. I didn't know how things would turn out but just getting her assistance was so reassuring.
Marcia J. | Powder Springs, GA

I could not be more happy with the services provided by Congressman Scott's office. My caseworker took personal interest in our case and followed-up on routine basis. She successfully closed the case faster than I expected. 10 out of 5 stars. We're very thankful for your staff's services and support! We're blessed to have Mr. Scott and his team represent our district.
Chinmay P. | Douglasville, GA

Thank you very much for your caring and dedication to all your Constituents of the 13th District. I struggled with the Internal Revenue Service for over a year attempting to recover my taxes that were lost during the pandemic. I contacted you and you referred me to your staff. I was called immediately and spoke to a caseworker. Shortly after, I was contacted by the IRS, and I am now able to get the services I need. 
Italy V. | City of South Fulton, GA

It is one thing to question if your vote actually matters but it is another to witness it in action and see your elected officials taking care of their constituents! After many sleepless nights and countless stressful days of attempting to secure a passport renewal appointment I was in great despair that I would have to miss an annual trip that was previously cancelled in 2020 due to Covid. However, after contacting Congressman David Scott's office, I was able to get my passport renewed thanks to his AWESOME office staff member Angie. Thanks again so very much for your prompt attention to this matter and saving my annual 'Family and Friends' trip which was to also celebrate my 20th wedding anniversary.
Monica C. | Austell, GA

Congressman Scott’s office provided prompt, courteous, and superior service. It is refreshing to experience leadership by our elected officials and to know that they are accessible and available, as Congressman Scott’s office staff successfully demonstrated.
Janah C. | Douglasville, GA

Thank you to your office for consulting with me and helping me reunite with my family after 14 years of separation. Before that, the last time I saw my daughter was when she was 11 years old, and she is now 25 with kids of her own. I hadn’t seen my grandchildren in many years. Valuable time went by, and then I contacted Congressman Scott, whose staff made it their duty to reach out to USCIS on my behalf and help me get an interview for a visa. Had it not been for his intervention, reuniting with my family would not have been possible.
Adolphus M. | Riverdale, GA

I express sincere gratitude to the office staff of Congressman David Scott for their successful resolution of my issue with the Department of Education.
Addie S. | Mableton, GA

I just wanted to reach out and say thank you so much for helping me get in touch with the IRS for an issue I had with my taxes. I appreciate your office taking the time to respond—it speaks volumes and will never be forgotten. I never knew how beneficial our government appointed officials were until I really needed to be a person reaching out. I appreciate the office representatives who are very friendly and professional as well. 
Sheita H. | Douglasville, GA

I just want to take a moment to thank you sincerely for your intervention with my stimulus check issues. After almost one year of reaching out to IRS agents and tax advocates, I have finally received some positive news and progress! I doubt this progress would have been forthcoming without your intervention. So again, I thank you.
Darlene B. | Smyrna, GA

I just wanted to thank you once again for your help in recovering my 1099 tax form from the Social Security Administration. I have been trying to get it since the beginning of March, but they said that it was delayed. I called and called, but I couldn’t reach anyone. When I told your office about this, a caseworker got right on it for me, and it was taken care of promptly. I am so grateful because now I am able to move forward. Thank you again!
Devora J. | Fairburn, GA

I want to thank Congressman David Scott's office for helping me with my Medicare Part B problem.  I had been waiting over 2 months for the Social Security Administration (SSA) to activate my Medicare Part B. Without Medicare Part B, I could not get supplemental insurance. One email from Congressman Scott's office, and the next day the SSA notified me that my claim was processed. Thanks to Congressman Scott and everyone on his staff.
Edward B. | Stockbridge, GA

I wanted to thank you for having faith in me and selecting me to attend the United States Naval Academy. I am entering my junior year at USNA which means I will sign my 7-year contract. Thinking about the journey brought tears to my eyes and none of it would have been possible without your recommendation sir. God bless and thank you for everything.
Jamel B. | Douglasville, GA

After having to leave my job as a school program director to take care of my son, I filed for a federal tax return with the IRS.  For months, I was not able to reach anyone – and this pandemic only made things worse. Once I reached out to Congressman Scott's office, I received a prompt response from a caseworker who got me in touch with the Office of the Taxpayer Advocate. Thanks to this office I was able to get the assistance that my son and I needed.
Kandyce G. | Jonesboro, GA

I would like to sincerely thank you, Congressman Scott, and your staff for helping my husband, a U.S. Army Veteran, and me when we needed you most. This office was such a blessing to us. You worked with the U.S. Department of Housing and Urban Development on our behalf to clear a report in their system that would have taken us years to resolve. We just can't thank you enough for all of your kindness and dedication.
Alisa W. | Stockbridge, GA

I wanted to take a moment to let you know that your team is GREAT. I had a small tax issue that your staff helped me with. They were pleasant, helpful and quick! Thanks again for the assistance!
Bert C. | Hampton, GA

Special thanks to Congressman David Scott and his office for helping us obtain our daughter's passport when there were no other alternative or viable options. Also, thanks to Isaac in Congressman Scott's office for working relentlessly during this process. He was very prompt in responding to our emails and relayed all the necessary information and steps to ensure we received the passport in a timely manner. What seemed impossible at first glance was made possible with the help of this office. Words cannot express our gratitude, thank you again.
Evaristus O. | Stockbridge, GA

I was stranded in Peru for 18 days due to COVID-19 lockdowns, and your office was the only one that helped. Your staffer (Dylan) was just phenomenal, every day he called and really cared about my case, he was on top of things—reaching out to the embassy—just to have that hope every day. He really helped me out. I am so grateful.
Jerry K. | Smyrna, GA

I truly appreciate the time, support and effort that your office supplied me to get me through the long process of obtaining Social Security Disability payments.
Taylor S. | Austell, GA

I just wanted to personally thank you for all the help you and your staff have provided me. I was not getting my annuity, but you were able to push the United States Office of Personnel Management and got it going. I was also getting charged double for my life insurance and your staff acted promptly to address this issue and get it resolved. I am so relieved to have all this behind me now. Thank you for your staff’s courtesy and professionalism, and I wish you the best life has to offer.
Phyllis T. | Hampton, GA

I would like to thank you and your office for favorably helping resolve my hold from the Federal Housing Administration (FHA). Thanks to your office, I was able to sign a lease on a home in Henry County. This would not have been possible without your help and concern for me and my family.
Renee W. | Ellenwood, GA

I had an issue with my mortgage company that misrepresented my payments, putting me in a negative when I was always in the positive. I reached out to your office and you made sure they reversed all negative information not letting them take advantage of our U.S. veterans. I will always support you Congressman Scott for your professional way of making sure your people are not taken advantage of.
Eric L. | Austell, GA